Wait, what?

My brother, Jeremy, gave me his old camera a few years back for Christmas. Very generous of him, I think we can all agree.

I'd recently noticed some problems with it and snooping around the web, I found out that Canon issued a sort of silent recall, not calling it a recall, but agreeing to accept these defective cameras for repair.

Pleasant surprise number 1, after all this is a 4 or 5 year old camera.

They even paid for shipping to the repair facility. Pleasant surprise number 2. So I ship in just the camera itself, no batteries or cards.

After about a month of waiting I received an email yesterday stating it was shipped out and I should look for a package. I was surprised to find FedEx at my door around noon with said package. Well, that was fast.

Well what they did was send me a brand new (refurbished) camera package, plus a memory card. Pleasant surprise? Hardly.

Frankly, I was stunned. I have never been treated this generously by any company regarding their products, and I didn't have to even speak to anyone, I just shot off an email. Hopefully this little blog will show up on someone else's google search for defective Canon s230.

Sure, I understand it costs them less to give me a new one than to actually repair my old one, but they didn't even try to weasel out of it!

I have some hope for us humans, we might be able to work it all out.